Return Policy

Return & Refund Policy of One Stop Cables

If you are not happy with your purchase, we will accept a return of an unused product within 30 days. All returns are subject to 20% restocking fee, unless return is due to defect, damage, or our error. Please note operational and shipping charges are real, restocking fee is imposed to help us maintain this policy and continue to offer the best service we can.

Please allow 3-5 business days for your return to be processed.

Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.

We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.

We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.